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Rate: $9/hr, and earn 91,000 PHP +/month.
Schedule: Monday to Friday: 9:00 AM - 5:30 PM PST with a 30-minute unpaid lunch, and two 15-minute breaks
Key Responsibilities
Manage and create user profiles, roles, and security settings to ensure controlled data access.
Design and implement custom objects, fields, and data validation rules tailored to business needs.
Configure workflows, process builder flows, and approval processes to automate and streamline operations.
Develop custom reports and dashboards for data visualization and actionable insights.
Onboard new users and manage existing accounts, including license assignments and permissions.
Provide ongoing training and support on Salesforce features and best practices.
Troubleshoot user issues and resolve system errors effectively.
Monitor and maintain data quality by implementing data cleansing procedures.
Develop strategies for data migration, ensuring seamless data imports and exports.
Apply Salesforce updates and patches to ensure system stability and compatibility.
Monitor system performance, identify potential issues, and collaborate with IT teams to resolve them.
Partner with business stakeholders to understand requirements and translate them into Salesforce configurations.
Analyze usage data to identify improvement opportunities and optimize functionality.
Required Skills
Salesforce Platform Expertise: Advanced knowledge of Salesforce features, including object management, workflows, validation rules, reports, dashboards, and security configurations.
Technical Skills: Foundational understanding of data management, manipulation, and integration.
Communication Skills: Ability to communicate effectively with both technical and non-technical stakeholders.
Problem-Solving: Strong analytical skills for diagnosing and resolving system issues.
Attention to Detail: Commitment to maintaining data accuracy and precise system configurations.
Certifications
Salesforce Certified Administrator
Must-Have Requirements
Proactive self-starter with the ability to learn systems that integrate with Salesforce.
Salesforce Admin certification and hands-on experience.
Foundational knowledge of data management, manipulation, and integration in Salesforce.
Proficiency in Google Sheets, including advanced formulas and functions.
Good-to-Have Requirements
Familiarity with systems like HubSpot and Zendesk.
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TSG Outsourcing
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