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Rate: $9/hr, and earn 90,000 PHP +/month.
Schedule: Monday to Friday: 9:00 AM - 5:30 PM PST with a 30-minute unpaid lunch, and two 15-minute breaks
Key Responsibilities:
System Configuration:
Create and manage user profiles, roles, and security settings to control data access.
Design and implement custom objects, fields, and data validation rules to match specific business processes.
Configure workflows, process builder flows, and approvals to automate tasks and streamline operations.
Set up custom reports and dashboards to provide key insights and data visualization.
User Management:
Onboard new users and manage existing user accounts, including assigning licenses and permissions.
Provide ongoing user training and support on Salesforce features and best practices. Troubleshoot user issues and resolve system errors.
Data Management:
Monitor data quality and implement data cleansing procedures to maintain accuracy.
Develop data migration strategies to import and export data as needed.
System Maintenance:
Apply Salesforce updates and patches to ensure system stability and compatibility.
Monitor system performance and identify potential issues.
Collaborate with IT teams to address technical challenges.
Business Analysis:
Work closely with business stakeholders to understand their needs and translate them into Salesforce configurations.
Analyze usage data to identify areas for improvement and optimize Salesforce functionality.
Required Skills:
Salesforce Platform Expertise: In-depth knowledge of Salesforce features, including object management, fields, workflows, validation rules, reports, dashboards, and security settings.
Technical Skills: Basic understanding of data management, data manipulation, and data integration concepts.
Communication Skills: Ability to effectively communicate with both technical and non-technical users to gather requirements and explain complex concepts.
Problem-Solving: Strong analytical skills to diagnose and resolve system issues.
Attention to Detail: Ability to maintain data accuracy and ensure system configurations are precise.
Certifications:
Salesforce Certified Administrator
Must Have Requirements:
Self-starter with the ability to learn new systems that integrate with SFDC
SFDC Admin experience and certification required
Basic understanding of data management, data manipulation, and data integration concepts in SFDC
Proficiency in Google Sheets, including the ability to use complex formulas and functions
Good To Have Requirements:
Familiar with other systems like HubSpot and Zendesk
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TSG Outsourcing
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