· Answering incoming calls from customers
· Sorting out customers' inquiries or requests
· Ensuring that customers' requests are managed in an appropriate and timely manner
· Developing, organizing, and maintaining accurate files
· Maximizing different Concentrix and client-based tools and applications for customer management and servicing
· Delivering a high caliber of service in a friendly, confident, and informed manner
YOU ARE A PERFECT FIT FOR THE POSITION IF YOU:
· Are a High School Graduate
· Have at least six (6) months BPO experience
· Have good English communication skills
· Have excellent customer service, problem-solving, and multitasking skills
· Have superb computer skills
· Are willing to work in shifting schedule
Bossjob
Other Info
₱28,000 per month
Permanent
Full-time
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Concentrix
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Santa Rosa, Calabarzon


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