rohq - cdo - data quality Operations and analytics - senior analyst (avp/c12)Citigroup

Citi is a leading global financial services company having 200 million customer accounts. Citi does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.
The Data Quality Operations and Analytics Senior Analyst will be part of Data Management Operations team under Enterprise Infrastructure, Operations & Technology (EIO&T). The person will have the following key responsibilities:
Implement and reinforce strong adherence to the standard operational, risk and control processes as it relates to Data Quality Operating Model;
Review data quality exceptions reports for critical data elements (CDEs) that fail to meet the set success criteria and materiality threshold;
Investigate and identify required remediation on data quality errors or exceptions; coordinate execution of data remediation with relevant stakeholders and business counterparts across the organization within limited timeframe to meet monthly KPI;
Establish and manage partnership with key business counterparts across Citi's organization and business stakeholders
Escalate data quality issues to facilitate timely investigation, dispositioning , identification of risk mitigants and linkage to strategic data remediation
Manage communication and reporting of data quality readiness status of Critical Data Elements under measurement
Prepare and communicate production support related operational metrics and KPIs;
Propose appropriate strategic solution and liaise with relevant groups to eliminate data quality exceptions in the medium to long-term period; support issue root cause investigation and IMR submission process;
Follow through the delivery of strategic solution through proactive involvement and regular coordination with strategic solution owners, e.g. implementation teams, IMR (Issue Management Resolution) owners, etc.;
Review strategic data quality issue resolution test results to ensure success criteria is met and provide necessary sign-off;
Manage and address data quality queries/issues on production data through timely feedback to data users;
Conduct second-level investigation on medium to complex data quality queries/issues on GENESIS production data and propose resolution path (both tactical and strategic);
Escalate timely to appropriate resolver groups, e.g. technology teams, if data investigation requires expertise outside of the team, and follow through accordingly;
Manage, lead and support small to medium size projects and initiatives related to data services such as but not limited to process reviews and process efficiency enabler implementation;
Supervise junior to intermediate level team members, support team collaboration, career growth, and mentorship.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Qualifications
6 to 8+ years of relevant work experience around data management, data quality, financial or regulatory reporting, or product control in large financial services, consulting, shared services' operations related or similar industry;
2 to 3+ years of leadership role and people management work experience is preferred;
Strong people management and conflict management skills;
Agile leadership or ability to adopt different leadership styles as called for by the situation;
Solid analytical skills, combined with an ability to deliver analyses in a concise and logical manner;
Logical and analytical data tracing/mining experience is a plus;
Knowledge of research methods, relational database or data relation discipline problem solving is preferred;
Intermediate to advance working knowledge and experience on MS Suite Applications especially around MS Excel, Word, PowerPoint and Access;
SQL knowledge is highly preferred;
Knowledge of bank product/s (Deposits, Loans, Securities, Derivatives, etc.) is preferred;
Subject matter expertise on product knowledge and reporting requirements for Loans, Trade Products, and/or Derivatives is highly preferred;
Knowledge of Citi's financial and regulatory reporting processes, finance and risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers is preferred;
Knowledge of similar Quality Assurance / Citi Lean / Process Improvement practices (as applied to data quality operations);
Excellent critical thinking, problem-solving (error detection, root cause analysis, error correction), conceptual, analytical and decision making skills;
Good verbal and written communication, interpersonal and presentation skills - must be able to present and influence across organization level and functions;
Good project / time management and organizational skills; good attention to details;
Self-starter, proactive, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment;
High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work;
Ability to multi-task, demonstrating independent leadership skills;
Possess strong team building, planning and project management skills driven by process improvement;
Strong understanding and appreciation of internal control environment, reporting, and metrics is required;
Willingness to work ASIA/EMEA shift hours.
Job Family Group: Technology
Job Family: Data Quality
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time