quality & Compliance specialistCBRE

General Purpose
Responsible for ensuring the transaction meets the established standards of quality including customer requirements.
Main Job Tasks, Duties and Responsibilities
draft quality assurance policies and procedures
interpret and implement quality assurance standards and procedures
evaluate adequacy of quality assurance standards
devise sampling procedures and directions for recording and reporting quality data
review the implementation and efficiency of quality and inspection systems
plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
document internal audits and other quality assurance activities
investigate customer complaints and non-conformance issues
collect and compile statistical quality data
analyze data to identify areas for improvement in the quality system
develop, recommend and monitor corrective and preventive actions
prepare reports to communicate outcomes of quality activities
identify training needs and organize training interventions to meet quality standards
coordinate and support on-site audits conducted by external providers
evaluate audit findings and implement appropriate corrective actions
monitor risk management activities
responsible for document management systems
assure ongoing compliance with quality and industry regulatory requirements
Education and Experience
Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
quality inspection, auditing and testing experience
experience with implementation of corrective action programs
product or industry-specific experience
strong computer skills including Microsoft Office, QA applications and databases
knowledge of tools, concepts and methodologies of QA
solid experience in effective usage of data analysis tools and statistical analysis
knowledge of relevant regulatory requirements
Key Competencies
attention to detail
communication skills - verbal and written
data collection, management and analysis
problem analysis and problem solving
planning and organizing
sound judgment
decision-making skills
customer service orientation
effective interaction with stakeholders
teamwork
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree in Biology, Microbiology, Chemistry, or Engineering; or equivalent related work experience. 3-5 years related work experience required. Previous experience within a quality organization preferred. Specialized training in quality assurance audits preferred.
CERTIFICATES and/or LICENSES
FDA, ISO, or similar quality assurance audit related certification preferred. Must have appropriate license and/or certification where required by law.
COMMUNICATION SKILLS
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Experience with Desktop publishing, Microsoft Office Suite and Online Help.
Knowledge of Quality Systems and Compliance within Life Science Environment(s).
Auditing experience in a regulated environment.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
SAFETY
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
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CBRE

Makati City, Metro Manila
Permanent
Full-time