Product Specialist, quantLondon Stock Exchange Group

As a Product Specialist, you thoroughly understand our clients' and prospective clients' quantitative or quantamental requirements from data to workflow needs and determine, articulate, construct, and demonstrate the best solution set for the customer and your set of dedicated accounts. You are a platform and content expert who utilizes strong technical skills to build complex data calculations and workflows tailored to the customer's requirements. Your strong communication skills enable you to convey the benefits, insights, functionality and usability of our solutions. Your deep product knowledge and analysis skills result in your significant contribution to growing our proposition internally through partnership with internal stakeholders to fix issues and develop and test new features.
Responsibilities:
Provide direct specialized customer service support to analysts, researchers, and quants at the world's largest and most prominent investment firms, banks and hedge funds
Assist clients in understanding, extracting and correct usage of LSEG and third party data from a centralized SQL or Oracle database for their back-testing models
Troubleshoot, research, code scripts, and answer client inquiries on content and database functionality, and work with internal and external parties including vendors, content specialists, developers and product managers through to resolution
Build and foster relationships with existing clients through training, client meetings, implementation support, case management and timely assistance in their financial research project and model development needs
Improve the customer experience by advocating for and testing new product features and promoting increased product usage into the client's workflow
Meet with Sales and prospective customers, gather product and integration requirements, demonstrate various aspects of the platform, and assist in the onboarding of new business
Requirements:
Bachelor of Arts/Bachelor of Science from a top university in Engineering/Computer Science, Finance, or Mathematics
Knowledge of, and experience with, analytical tools and databases
Demonstrate knowledge of databases and Microsoft SQL coding experience
Experience with equity market and data content with good understanding of general financial markets
Experience in quantitative analytics / equity research / equity or credit risk or financial modeling
Familiarity with statistics and working knowledge with the econometrical packages like SPSS / Minitab / Stata / SAS / Matlab / R
Ability to collaborate and communicate with technical and non-technical personnel via phone, face-to-face, and in writing
Ability to give effective presentations and provide ad hoc answers
Curious mindset with excellent problem solving skills
Ability to travel (
5%)
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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London Stock Exchange Group

Taguig City, Metro Manila
Permanent
Full-time