phrn Trainer (prior authorization) lahug, cebuOmega Healthcare Management Services Inc.

Primary Duties and Responsibilities:
· Ensure that training and assessments happen as per statutory requirements. 
· Give feedback and coach trainees on key job capabilities. 
· Update and develop content as per client and business requirements. 
· Ensure that all relevant information is updated on to the MIS trackers regularly. 
· Conduct regular TNA / TNI to ensure that programs are updated and developed based on needs identified. 
· Stick to training schedules 
· Ensure that assessments happen on time 
· Use standardized materials and methodologies approved by Omega Academy for training delivery. 
· Develop Question Banks and use all the technology enabled training tools to enhance training quality and participant experience. 
· Take ownership of every training program handled to ensure all benchmarks are met or surpassed. 
· Act as guide and coach of the trainees during the training program. · Follow a regular feedback and coaching plan to help trainees improve. 
· Take responsibility of ensuring that the trainees understand statutory business requirements. 
· Work in consultation with the Training Lead / Manager Candidate 
 
Profile: 
· Bachelor's degree in Nursing with an Active PH Registered Nurse License
· Experience in a US Healthcare BPO organization is required
· 6mos-1 year of experience of US Healthcare Account (Prior Authorization)
· Good process and project knowledge 
· Proficiency in MS Office 
· Logical reasoning and analytical skills 
· Excellent communication and facilitation skills