people initiatives & Administrative specialist - manila, phBalsam International

Company Description
Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. Our flagship brand is Balsam HillTM, the world's leading retailer of artificial Christmas trees and holiday décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have an impact in a people-first company that values relationship-building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Ireland, the Philippines, and most recently, Windsor, Canada!
The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our communities. When you join Balsam Brands, you'll find a culture of caring people doing challenging work while building a welcoming workplace.
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At Balsam International, our Philippine Regional Operating Headquarters, we like to think of our people-first culture as more than just a tagline. It's the heart of our company. Being recognized as one of the by the prestigious Great Place To Work organization is a testament to this.
We know that you need to feel comfortable in your work environment, so we make sure that everyone in the team is supported and cared for. Team Manila has been working from home since 2010 with occasional in-person meet-ups and events to help build relationships and foster camaraderie.
Team Manila represents nearly every function in the company - from Marketing to Operations and everything in between. Everyone gets to enjoy company-issued laptops and full employee benefits including HMO coverage, mental health support, paid time off, 13th-month pay, and many more. The company trips, wellness benefits, and other perks are just the cherry on top of our permanent work-from-home setup.
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At Balsam International, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam International is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Job Description
As People Initiatives & Administrative Specialist, you will be responsible for performing day-to-day administrative support for both the global and regional teams to ensure a delightful team member journey as well as the efficient operation of the business. You will report directly to the Payroll, Finance and Benefits Administration Supervisor.
What you'll be doing:
General Administrative Support
Organizes calendar reminders for company events/outings, meetings, and trainings.
Creates of collaterals/materials for team announcements.
Coordinates with vendors on hotel bookings and travel arrangements, order and deliveries of company assets or other projects.
Maintains and manages monthly reports of internet connectivity, inventory reports on company assets and office supplies.
Reviews and updates company norms and all training materials across all platforms.
Assists in research, gathering and analyzing data and creates presentations based on recommendations.
Assists and gathers necessary information in execution of pre-meeting, meeting proper, and post-meeting stages; takes accurate minutes of the meetings to capture action items and follow-up items; documents and synthesizes conversations.
Creates reports related to the events on a monthly, quarterly and/or yearly basis to showcase learnings, trends and recommendations.
People Initiatives Administrative Support
Provides administrative support in on-boarding of New Hires; coordinating with relevant function teams on setting up system accesses, on-boarding schedules; consolidating pre-employment requirements; sending of calendar reminders for Performance Feedback submissions and welcome emails; scheduling, conducting and providing summary reports for New Hire Orientations and 2nd week check-ins.
Provides administrative support in off-boarding team members; coordinating with separating team members on pick-up of company assets and other items for turn-over; scheduling, conducting and providing summary reports for stay and exit interviews.
Evaluates employee lifecycle and recommends potential changes that help support and drive our culture forward.
Implements measures to increase employee morale, motivation and satisfaction through employee engagement surveys, work lifestyle programs, diversity and inclusion programs and trainings and employee assistance programs.
Cross-Functional Support
Participates in cross-functional and/or team projects and initiatives and functions as necessary.
Supports Employee Engagement initiatives through vendor selection, research, and coordination.
Assists in resolving administrative challenges and handles multiple projects involving different functions of the organization.
Vendor Selection and Coordination
Research and coordination with vendors for mental health trainings and other programs and initiatives, company asset pick-up and deliveries; purchase of company giveaways, wedding/birthday, get-well-soon fruit baskets, bereavement support, etc. for endorsing for payment.
Acts as a liaison between selected partner vendors for Team Manila programs and projects.
Performs other duties that maybe assigned from time to time.
What we're looking for:
Bachelor's Degree in any 4-year course.
With two (2) years of hands-on administrative support experience.
Knowledge of office management systems and procedures.
Knowledge of office and administrative practices and principles.
Proficient in MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Teams).
Proficient in digital asset creation using tools such as Canva or similar tools.
Excellent verbal and written English communication skills.
Excellent interpersonal skills. Must be able to communicate to individual on all levels.
Excellent time management skills and ability to multi-task especially with multiple high-priority tasks.
Exceptional attention to detail and high level of accuracy.
Exceptional work ethics.
Strong organizational and planning skills.
Proactive attitude and learner's mind set (asks questions, gives feedback, clarifies potential issues, anticipates audits, etc.).
Ability to independently figure out problems that arise before seeking out help.
Capacity to adapt to changing environments, directions, and priorities.
Capability to work independently and with a team.
Location: The People Initatives & Administrative Specialist position is a remote working position for Balsam International Unlimited Company Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Cavite, Rizal, Bulacan or certain parts of Laguna only (Biñan, Cabuyao, Calamba, Los Baños, San Pedro, and Santa Rosa).
Our must-haves:
Must be willing to attend occasional in-person meetings depending on the status of the pandemic.
Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
Must have a back-up internet connection of the same speed if primary connection becomes spotty.
Note: An online assessment will also be part of the recruitment process.
Status: This is a full-time, permanent position with benefits.
Hardware Provision: Company-issued Laptop will be provided on first day.
Additional Information
At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:
Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
13th Month Pay
Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
Internet Subsidy. With internet allowance, we are set up for success.
Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.
Balsam International

Manila City, Metro Manila
Permanent
Full-time