patient Service representative | inboundInfinit-O Manila, Inc.

The Patient Services Representative is responsible for handling medical billing to medical insurance carriers. Answering phone calls regarding general inquiries and billing concerns.
Specific Duties & Responsibilities:
Assist patients/providers with their billing inquiry thru Inbound Call
Facilitate payments utilizing client software application.
Stays up to date with the changes that affect client's reimbursements
Understands how medical insurance industry works.
Protect patient records; other client-supplied information and client specified system from unauthorized access, disclosure, modification, destruction or interference (see also Table of Offenses).
Carry out tasks as assigned and are aligned with particular process or activity related to information security.
Report any potential or committed non-conformity, observation and/or security event or risks to immediate superior.
2 - 3 years of experience in US Medical Billing and Customer Care Inbound Calls
Strong English, written and oral, communication skills.
Advanced Computer Skills
Must be highly organized with excellent multi-tasking skills and the ability to prioritize activities effectively
Independent and can work with minimal supervision
Work from Home
Retirement Benefit Plans
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Entry Level / Junior, Apprentice Health and Medical Business Process Outsourcing 2 openings Graduated from high school
Infinit-O Manila, Inc. was incorporated on September 15, 2005 by two veterans of the multinational outsourcing industry. Our vision and goal was to help small and medium sized companies around the globe to grow and prosper by enabling them to experience the full benefits of partnering with an outsourcing company.Infinit-O Manila, Inc. is proud of its long lasting business relationships with its clients. We have become one of the top providers of quality outsourcing solutions in Asia. In 2006 we built on our value-based approach by becoming certified by the Quality Management System ISO 9001:2008 for business process outsourcing services. In 2009, Infinit-O also received ISO 27001:2005 certification to further demonstrate our commitment to the safety and security of our clients' proprietary information.VISIONTo Be the Trusted and Preferred Outsourcing PartnerEvery strategy Infinit-O takes is one step towards its vision of becoming a trusted and preferred outsourcing company of businesses across the globe. Since its inception, Infinit-O has began to emerge as a preferred and trusted partner in business process outsourcing (BPO) and knowledge process outsourcing (KPO) solutions for small and medium-sized businesses.MISSIONMalasakit for our clients, our company, our team members, and ourselvesWe leverage the western-thinking Filipino culture and their value of Malasakit with our quality-based management approach to provide unparalleled levels of service excellence and client satisfaction.We are looking for highly-motivated and results-oriented individuals to join our team as part of our expansion plans.
Kalibrr

Pasay City, Metro Manila
Permanent
Full-time