Operations support analystJones Lang LaSalle

What this job involves:
At JLL, we put customer and client satisfaction at the front and center of real estate business - #sustainability, #tech and the #futureofwork. In this role, you'll be part of a pioneer group that supports operations through the agile management of capacity and process expertise. Assist in the smooth deployment of team and program objectives with keen change management mindset. Vital tasks include issuing of purchase orders within the contract maximum spend values, updating functional systems used in the group, liaising with stakeholders for progress updates and highlighting of issues, updating third-party systems with compliance documents and managing subcontractors carrying our requests including all associated documentation requirements.
Duties and Responsibilities:
This role is a mixture of customer service and administrative, system-driven tasks
Actively contribute to business success by maintaining expected performance standards
Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers' requirements
Document review, including collation, distribution and filing according to policies and procedures
Handle queries from customers, clients and engineers related to outstanding and ongoing requests
Liaise with different internal and external groups through e-mail and phone calls
Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests
Maintain a collaborative relationship within the team
Provide recommendations for continuous improvement
Sounds like you? To apply, you need to have:
Skill and Experience Qualifications:
Experience in operations is preferred, focused on:
Customer service
Technical support
Back-office work
Good verbal and written English communication skills
Proficiency in computer functions within MS Office Suite
Exceptional problem-solving skills and time management
Willing to work on shifting/rotating schedules
Bachelor's degree preferred
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.
Jones Lang LaSalle

Taguig City, Metro Manila
Permanent
Full-time