Operations & customer support specialistnewMiss Amara
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 08/11/2025
Deadline: 11/11/2020
About the Operations & Customer Support Position
Our Operations & Customer Support team member will act as a connection between our internal team, customers, Customer Experience team and vendors, processing orders, returns, and resolving developing problems that our customers might face with precision and competence.
Our operations and customer experience team are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk and are determined to resolve problems with empathy and attention to detail. Both internal and customer feedback is priceless, and our customer experience team can gather it for us. Problem-solving also comes naturally to our team members. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Operations and Customer Support: Responsibilities and Requirements
The role will include handling backend logistics in our global eCommerce company, dealing with vendors and customers. Please read the application requirements carefully. The ideal candidates should have at least 2 years of customer support/service, phone experience working with Australian, UK, or U.S. based customers, as well as:
- Have the ability to work well independently
- Possess excellent attention to detail
- Excellent English skills, written and spoken
- Working hours: flexible, however ideally close to US business hours.
- Genuine interest and concern for consumers and providers
- Internet savvy
- Ideally knows Google Drive/Docs/Mail, Excel/Google Sheets, and 50+wpm typing
- Good organisational skills
- Proactive
- Highly conversational
- Comes to work on time/when required
- Solution-oriented
- Delivers results
- Time management, organisation, follow-up, and multi-tasking skills
- Self-motivated and seeks feedback to improve
The required number of hours is 38-45, working 5 days a week, including weekdays and weekends where required. The applicant must be able to work US business hours. Hired contractors must have their own computer (not shared) with Antivirus/Internet Security Programs installed and a regular and dependable source of internet connection (postpaid service) ideally along with a backup connection as well. Your cover letter must include any of your relevant skills or experience. It should highlight your strong points as a candidate, and focus on achievements made in previous positions. Please also attach your resume in .doc format. Note: This position will require a background check (government-issued photo ID and NBI clearance) and other system requirements that may be deemed necessary).
Our Operations & Customer Support team member will act as a connection between our internal team, customers, Customer Experience team and vendors, processing orders, returns, and resolving developing problems that our customers might face with precision and competence.
Our operations and customer experience team are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk and are determined to resolve problems with empathy and attention to detail. Both internal and customer feedback is priceless, and our customer experience team can gather it for us. Problem-solving also comes naturally to our team members. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Operations and Customer Support: Responsibilities and Requirements
The role will include handling backend logistics in our global eCommerce company, dealing with vendors and customers. Please read the application requirements carefully. The ideal candidates should have at least 2 years of customer support/service, phone experience working with Australian, UK, or U.S. based customers, as well as:
- Have the ability to work well independently
- Possess excellent attention to detail
- Excellent English skills, written and spoken
- Working hours: flexible, however ideally close to US business hours.
- Genuine interest and concern for consumers and providers
- Internet savvy
- Ideally knows Google Drive/Docs/Mail, Excel/Google Sheets, and 50+wpm typing
- Good organisational skills
- Proactive
- Highly conversational
- Comes to work on time/when required
- Solution-oriented
- Delivers results
- Time management, organisation, follow-up, and multi-tasking skills
- Self-motivated and seeks feedback to improve
The required number of hours is 38-45, working 5 days a week, including weekdays and weekends where required. The applicant must be able to work US business hours. Hired contractors must have their own computer (not shared) with Antivirus/Internet Security Programs installed and a regular and dependable source of internet connection (postpaid service) ideally along with a backup connection as well. Your cover letter must include any of your relevant skills or experience. It should highlight your strong points as a candidate, and focus on achievements made in previous positions. Please also attach your resume in .doc format. Note: This position will require a background check (government-issued photo ID and NBI clearance) and other system requirements that may be deemed necessary).
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Miss Amara
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Miss Amara jobs
Manila, Metro Manila
Position Operations & customer support specialistnew recruited by the company Miss Amara at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Operations & Customer Support SpecialistNew or Miss Amara company in the links above