Operations Assistant | work from homeCast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.
Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a creative and imaginative Instructional Designer who will be responsible for developing engaging and effective course scripts for our e-learning programs. This role requires a combination of creativity, strong writing skills, and a deep understanding of instructional design principles to create impactful learning experiences.
We are a completely remote company but we have an office in Quezon City.
Responsibilities:
Provides assistance and training to clients and other team members in using the services of Cast LMS
Conducts testing of upcoming features of Cast LMS to ensure optimal functionality before official release
Ensures accurate and timely data entry into operational systems or databases.
Collaborates with internal teams to facilitate seamless workflow and efficient operations.
Helps optimize operational processes by identifying areas for improvement.
Provides support in the national training task, including logistics coordination, participant registration, venue setup, and material preparation.
Handles administrative tasks such as filing, documentation, and correspondence.
Creates documentation and guides in using Cast LMS that cater to the needs of both clients and team members.
Provides exceptional customer service to internal and external stakeholders.
Communicates requests, such as report and feature requests, from clients to the programming team.
Addresses inquiries and offers support through responses to emails and calls.
Contributes to a positive and productive team environment.
Performs other duties as assigned by the supervisor.
Education/Experience: Bachelor's degree in Information Technology, Information Systems, Business Administration, Operations Management, Communication Studies, or related field (or equivalent experience).
Knowledge:
Strong organizational and time management skills.
Excellent attention to detail and problem-solving abilities.
Effective communication and interpersonal skills.
Ability to work well in a team-oriented environment.
Proactive and self-motivated with a strong willingness to learn.
Ability to handle multiple tasks and prioritize effectively.
Knowledge in using Articulate 360 is preferred but not required.
Work from Home
Special Leave Benefits for Women
Medical / Health Insurance
Paid Sick Leave
Paid Vacation Leave
Paid Bereavement/Family Leave
Paid Holidays
Flexitime
Maternity & Paternity Leave
Entry Level / Junior, Apprentice IT and Software Learning Software and Content Creation 1 opening Bachelor's degree graduate
Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and WebLearn more about Cast here: https://castlms.com/
Kalibrr

Quezon City, Metro Manila
Permanent
Full-time