officer (c09) - accounts control Operations support analyst (rohq - information services group)Citigroup

Job Background/Context:
The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
The Account Control unit of the ISG Reference Data Management team is responsible for opening and maintaining customer sub-accounts, and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The Quality & Control report team ensures proper procedures are followed during the account opening process by reviewing next day reports. The team will work closely with Sales, Middle Office and Accounts Control teams in Buffalo, Belfast and Poland to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, the Account Control team will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.
The team is responsible for daily quality checks and control report reviews across a number of internal applications. The role supports account for clients trading in Fixed Income, Equity, Foreign Exchange and Other Product.
Key Responsibilities:
The role will be within the newly created Quality Team under Manila Accounts Control Team.
Key responsibilities include:
Daily monitoring of quality and control reports to ensure all regulatory/document requirements are met and work with the account opening to escalate issues of non-compliance.
Daily interaction with global Account Control teams to ensure timely update of all settlement instructions
Close interaction and partnership with Sales, Middle Office, Operations and Compliance to ensure appropriate controls and processes are followed for Account Opening/Maintenance and support functions.
Research and validation of new customer requests using appropriate internal and external data sources
Ensure customers classified in line with required (CIP, FSA, KYC) regulations
Liaison with other account control teams globally to ensure new customers are opened correctly and meet local regulatory requirements prior to trading activity
Daily monitoring of account opening activity to ensure all regulatory/document requirements are met
Skills:
Advanced knowledge of MS Office Suite, including proficiency in Excel and Access
Strong teamwork skills in a small local setting, as well as across different geographic locations
Must possess good written and verbal communication skills with the ability to be assertive
Ability to focus on high quality work while under pressure
Strong organization skills with an excellent attention to detail
Ability to understand regulatory requirements to ensure enforcement
Job Family Group: Operations - Services
Job Family: Reference Data Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time