national Customer solutionsKuehne + Nagel

Manage all system related, data entry tasks for the customer on-boarding process. Your Role
Manage all system related, data entry tasks for the customer on-boarding process. Your Responsibilities
• Linking of customer ID through various applications = New (On-boarding). Utilising applications such as but not limited to CoreLOG, QT, Cargowise, etc.
• Reviewing, updating and correcting customer ID through various applications = Existing (Retention). Utilising applications such as but not limited to CoreLOG, QT, Cargowise etc.
• Setup and management of standard internal monitoring alerts for customer on-boarding
• Creation, maintenance, setup and scheduling of all standard customer reporting (predominantly SME) via Business Objects and Tableau
• Setup and maintenance of customer business profiles; New and Existing business as defined by the SOP
• Distribution of customer satisfaction surveys (for all new SME customers on-boarded)
• Support creation of customer specific Wiki pages
• Upload of SOPs (and updated SOPs) to centralised repository.
Your Skills and Experiences
Bachelors Degree Holder
International Experience
Analytical and Logical thinker
Occasional travel to Australia for training and development. Australian work hours to suit time difference preferred but flexible.
About Kuehne + Nagel
With over 78,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.
CONTACT
Kimberly Manching
***************@kuehne-nagel.com