Work with the census team to review and process patient admissions
Create required facility forms, including 3559s and IVFs
Review online insurance queries to verify patient benefits and eligibility
Obtain and print eligibility information from insurance portals
Contact insurance companies to request proof of coverage when needed
Confirm that insurance information in the portal is accurate and appropriate
Obtain and document reference numbers for all insurance verification calls
Requirements
6 months - 1 year BPO experience in a US Healthcare account
Good working knowledge with medical billing / Census
Familiar with US Healthcare Insurance (Medicare, Medicaid)
Excellent verbal & written English skills
Ability to display empathy and patience in addressing customer concerns
Strong problem-solving skills
Adaptability to a changing work environment
Ability to remain calm under pressure
Proficiency in using computer systems & relevant software
Willing to work onsite in Mandaluyong
Amenable working night shift
BenefitsWhat can we offer you?
Competitive salary and benefits
Health Insurance with free dependents*
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
A focus on growing your career path with us
We encourage you to follow your passions and learn new skills
Our commitment to you
Strong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career
Continuous learning and innovation
We foster an all inclusive environment where everyone thrives
ISTA Solutions
Other Info
Permanent
Full-time
Submit profile
ISTA Solutions
About the company

Medical Billing Specialist | US Healthcare Insurance | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, ManilaAgreement

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ISTA Solutions
MetroManila, ManilaAgreement

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ISTA Solutions
MetroManila, ManilaAgreement

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ISTA Solutions
MetroManila, Manila, MakatiAgreement

Non-Voice CSR | Healthcare Account | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, Manila, MakatiAgreement



Customer Service Representative (Voice) | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, ManilaAgreement

Voice Support | Healthcare Account | Earn a 21K Signing Bonus
ISTA Solutions
MetroManila, ManilaAgreement

MetroManila, Manila, MakatiAgreement
Customer Support for Healthcare Account | Get a 21K Signing Bonus
MetroManila, ManilaAgreement
Back Office CSR | Healthcare Account | With 21K Signing Bonus
MetroManila, ManilaAgreement
Voice CSR | Healthcare Account | With 21K Signing Bonus
MetroManila, ManilaAgreement
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MetroManila, Manila, MakatiAgreement
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MetroManila, Manila, MakatiAgreement
Accounts Payable Associate (US Accounting)
MetroManila, Manila, MakatiAgreement
Accounts Payable Associate (Reconciliation) | Get a 21K Signing Bonus
MetroManila, ManilaAgreement
Customer Support | Healthcare Account | Get a 21K Signing Bonus
MetroManila, ManilaAgreement
Back-Office Associate | Healthcare Account | Get a 21K Signing Bonus
MetroManila, ManilaAgreement
About the company