mandarin Product Specialist(php 80,000 negotiable)J-K Network Manpower Services

Mckinley, Taguig City
Php60,000-Php80,000 (Negotiable)
English, Mandarin
Multilingual Filipino
BENEFITS:
13 month pay
Bonuses
Government Mandated Benefits
Sick Leaves
Vacation Leaves
HMO
Dayshift
Open for Fresh graduates
No experience needed
JOB DETAILS:
COMPANY PROFILE: This company is a Canada-based provider of news for business markets. This is categorized in three units: Financial & Risk, Legal, and Tax & Accounting that enables transactions and investment, financial and corporate professionals.
POSITION: Mandarin Product Specialist
LOCATION: Taguig City
SALARY: Php 60,000 - Php 80,000 (Negotiable)
SCHEDULE: Dayshift
DAYS OFF: 2 days off-weekend
TIME OF WORK: Monday- Friday
REQUIREMENTS:
Proficient in both Mandarin and English Language
Preferably Bachelor's Degree Holder
Preferably CSR Experience and Technical Support but not required
Preferably with HSK certificate
Willing to work in Taguig City
DUTIES:
The Customer Service Representative will focus on responding appropriately to phone calls, web entry and chat requests from internal and external customers on the Compliance Learning suite of products.
Provide product support to customers via phone, email and/or chat leveraging internal resources in a timely manner
Work on cases/tickets according to established departmental practices
Document all interactions following standard operating procedures
Collaborate with other support teams involving integration between ONESOURCE products
Assist other Support teams based on need and availability
Improve the quality of the customer experience on a daily basis
RECRUITMENT PROCESS:
Phone Interview
Initial interview
HR Interview
Client Interview
Job Offer
For interested applicants you may send your resume to [Protected Info]
Contact Us:
*Contact us: [Protected Info]| 245 2829
*Contact Person: Ms. Macy
*Skype: live:mandarinjobs
*WeChat: Jknetworkofficial
Visit our website for more Mandarin openings!
Click this link below:
https://jknetwork-jobs.com/
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J-K Network Services