lead Support specialist - pestEcolab

Job Summary
A Lead Support Specialist prepares, submits, and maintains all technical requirements of both government agencies and clients. Acts as a Quality Assurance Officer responsible for making sure that products and services of the Divisions meet government and client standards. He/she performs audits and creates audit reports.
Essential Functions/ Responsibilities
Provide and regularly submit report the Pest Elimination Division's customers:
Monthly Service Summary
Monthly Critical Summary/Pest Trending Report
Quarterly Service Summary
Key Customer Monthly Audit; maintain and schedule monthly store and facility audit based on monthly target
Attend regular PCO meetings set by customers
Conduct trainings/seminars such as Pest Awareness to key accounts
Prepare documents such as MSDS, business permits, company profile, product labels, certificates of attendance and other related materials to ensure complete customer satisfaction and with proper coordination with the PE Division Head
Assist Luzon team in account surveys and audits, if required.
Act as a Liaison Office to government offices:
Prepare and submit all required documents for obtaining Certificate of Product Registration and License to Operate
Regularly follow up and secure copies to accredited government agency such as Food and Drugs Authority
Coordinate with government agency to secure license, permits, and other documents related to the line of business
Prepare and submit administrative reports such as weekly report
Check reports submitted by the Service Team and evaluate quality of service rendered to ensure that existing company, government, and client standards are always met
Perform other duties that may be assigned from time to time by the immediate manager
Be well aware on safety measures and proper handling of chemicals being used for pest elimination
Ecolab

Manila City, Metro Manila
Permanent
Full-time