hr shared Services specialistFirst Advantage

What you'll do
The Human Resources Shared Services (HRSS) team is a world-class and customer-focused team that works in partnership with employees, managers and other HR functions to provide strategic, simple and efficient solutions that drive operation excellence and business results. The HR Shared Services Specialist position is responsible for supporting the shared service mode and First Advantage's HR initiatives by administering identified HR core operations processes.
This role is responsible for:
Acts as a first line of HR support for First Advantage's global workforce in resolution of a wide variety of employee and manager issues - actively triaging, resolving and/or escalating each item.
Ensure all escalated issues are handled in timely manner and resolution is communicated.
Process required system transactions to effectively onboard new employees, maintain accurate employment status and offboard individuals separating from First Advantage.
Skilled in accurately entering and verifying data entered into HR systems.
Understand workflows and SLAs and actively partner with key HR stakeholders to ensure data integrity and high customer satisfaction.
Participates in small to medium process improvement initiatives that require a basic working knowledge of project management.
Who you are
Candidate must possess a Bachelor's Degree in Human Resources Management or any related field or related business experience
0-3 years working experience in a fast paced, high volume, customer focused environment working in an HR Shared Service function (HR Administration or HRIS Support) that caters to other regions such as APAC, the Americas & EMEA
Professional maturity and the ability to work under general supervision to organize and prioritize work, with high level of accuracy, and handle highly confidential information.
Demonstrated ability in handling highly sensitive and confidential matters effectively and discreetly.
Process-oriented, with the ability to drive efficiency and scale without jeopardizing the employee experience.
Follows all policies, procedures, ergonomic standards and safety requirements directed by Frist Advantage and the department.
Performs other job-related duties as requested by management.
Impeccable written and verbal English communications skills.
Familiarity with HRIS systems, Workday preferred.
Attention to detail and analytical abilities required.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to learn new technologies, processes and approaches. Brings energy, positivity and proactive approach to work
Amenable to work on a NIGHT SHIFT SCHEDULE
Permanent work-from-home arrangement
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
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First Advantage

Alabang, Muntinlupa City
Permanent
Full-time