Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
Candidate must possess at least a Bachelor's/College Degree , any field.
At least 1 year(s) of working experience in the related field is required for this position.
Full-Time position(s) available.
Who we are looking for:
Excellent English verbal and written communication skills - able to communicate clearly and effectively; listens actively and; able to adapt communication skills appropriately
Good interpersonal skills - can collaborate well with others, willing to take new instructions and work requests
Customer focus - displays the drive to deliver relevant solutions based on customer need
Flexibility - willing to work on shifting schedule (may include weekend work with scheduled day off) to support the business and customers; willing to work over time or on rest day over time to support manpower requirement during critical days and/or peak season
Resilience and Situational adaptability - able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands
Bossjob
Other Info
Permanent
Full-time
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NeksJob Philippines
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About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)