good news!!! actively looking for Customer Service RepresentativeCurogram

Duties and Responsibilities:
Data entry but can do voice tasks depending on the need
Coordinate with the supervisor for unfamiliar concerns.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
Manage large amounts of inbound and outbound calls in a timely manner
Qualifications:
Tech-savvy
Proficient in Excel
Good verbal and written English
With at least 1 year of BPO experience, should be okay with doing admin tasks
Ability to work onsite (MIT2 Building )
Ability to work from Tuesday to Saturday, 12MN-9AM
Okay with flexible hours
Can start ASAP and should be able to report to the office
Job Perks:
- Hourly Pay
- Quarterly performance bonus.
- Outstanding career development opportunities.
- Enjoy a fair work-life balance.
- HMO on 3rd month
- Profit-sharing by the end of the year.
- Free 1 meal every shift
- Transportation Allowance