Posted on 03 September 2020
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilize various Concentrix and client-based tools and applications for customer management and servicing
· Provide cutting-edge service in a friendly, confident and knowledgeable manner
Requirements
Basic Qualifications:
· At least high school graduate
· Experience of at least six months in the BPO industry are preferred
· Excellent English communication skills
· Working knowledge on computers
· Good customer service, multi-tasking and problem-solving skills
· Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Competitive salary
Monthly performance incentives
Skills / Software
Call CenterTechnical Support
Working Location
Mezzanine Floor, MDC 100 Building, Eastwood City, Quezon City, Philippines
Apply Now
Job Description
Bossjob
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilize various Concentrix and client-based tools and applications for customer management and servicing
· Provide cutting-edge service in a friendly, confident and knowledgeable manner
Requirements
Basic Qualifications:
· At least high school graduate
· Experience of at least six months in the BPO industry are preferred
· Excellent English communication skills
· Working knowledge on computers
· Good customer service, multi-tasking and problem-solving skills
· Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Competitive salary
Monthly performance incentives
Skills / Software
Call CenterTechnical Support
Working Location
Mezzanine Floor, MDC 100 Building, Eastwood City, Quezon City, Philippines
Apply Now
Job Description
Bossjob
Submit profile
Concentrix
About the company
Concentrix jobs
Santa Rosa, Calabarzon




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About the company
Concentrix jobs
Santa Rosa, Calabarzon