german e-commerce support Analyst (up to php 90,000)J-K Network Manpower Services

Ortigas, Pasig City
PHP 70,000- PHP 90,000
English, German
Multilingual Filipino
BENEFITS:
HMO
13 Month Pay
Vacation Leaves
Sick Leave
Performance Bonus
Attendance Bonus
Growth Opportunities
Sales and other incentives
JOB DETAILS:
Company Profile: It is a leading Digital Marketing Company that is responsible for innovative media and e-commerce platforms for sourcing high-quality, well-packaged products, and delivering them to anyone, anywhere in the world.
Requirements:
Local that can speak, read and write German
Native German with permanent residency in the Philippines
Knowledgeable in Microsoft application
Customer Service Experience is a Big Advantage
Fresh Graduate from Language School are welcome to apply
Can Start ASAP
Responsibilities:
Responsible in Handling customer inquiries via phone, email and social media platforms
Managing service inquiries via email and chat
Identifying and assessing customers' needs to achieve satisfaction
Resolves product or service problems by clarifying the customer's complaint
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Recruitment Process:
Resume Screening
Assessment (Grammar, aptitude and typing test and letter exam answer it in both English and German)
HR Interview
Language Assessment
Hiring Manager's Interview
Client Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/
Send your resume to: [Protected Info]
Mobile: (+ 63) 917 638 1992
Sun/Smart: (+ 63) 942 668 2269
Skype: jkrecruit
Look for: Ms. Lia
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J-K Network Services

Ortigas Center, Pasig City
Permanent
Full-time