german Customer Service (wfh)Primed Business Support Services

RESPONSIBILITIES:
 Manage and process the workflow related to customer purchase orders whichincludes: Fax and Email purchase orders into Esker (fax automation solution) andsalesforce.com (CRM) Assume ownership and responsibility for data accuracy of all sales order informationthat is entered into ARDx International Limited's SAP ERP system Elevate workflow issues to Order Escalation Specialists in Galway, Ireland to escalateall unsolved customer purchase orders for a timely resolution Communicate with supervisor to ensure daily order processing requirements are met Execute applicable Quality System processes Other duties as assigned
BASIC QUALIFICATIONS | EDUCATION: Must possess at least College/Bachelor's Degree Minimum 1-2 year(s) experience in a related field required Knowledge of SAP or ERP applications preferred Fluency in German language