gbs employee life cycle specialist (bilingual - Bahasa)Japan Tobacco International

We're JTI, Japan Tobacco International, and we believe in freedom.
We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries, and how we've grown from 40 to 4,000+ employees in the Philippines since 2009.
But our business isn't just business, our business is our people. Their talent. Their potential. We believe that when they're free to be themselves, to grow, travel and develop, amazing things can happen for our business. That's why our employees, from around the world, choose to be a part of JTI. It's why 9 out of 10 would recommend us to a friend, and why we've been recognized as INVESTORS IN PEOPLE in the Philippines.
It's the perfect moment for you to #JoinTheIdea. We're opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.
Employee Life Cycle Specialist (Bilingual - Bahasa)
Will ensure efficient delivery of services to all stakeholders (entites, regions, employees) in line with agreed Service Level Targets and is responsible for providing quality and timely end-to-end service addressing employee needs across all P&C areas in accordance with Standard Operating Procedures (SOPs), namely:
- Maintaining data in all system within the GBS scope
- Preparing documents and certifications
- Preparing reports
- Supporting communication within defined procedures
- Promoting my JTI deployment, providing support and advise to Requestors
- Updating SOPs to accommodate system and process changes
- Documenting new processes and updates existing ones if necessary
What will you do?
You will provide services according to the P&C Service Catalogue including:
Receive and respond timely to all Employee Life Cycle Stream service inquiries and requests with timely, accurate and professional responses
Follow the established standard operating procedures (SOP) when completing tickets submitted via the MyJTI ticketing management system (ServiceNow)
Validate requests and employee data templates and documents received for maintenance in HR and payroll systems according to the established check list
Create and maintain JTI organizational structure in SAP HR and other systems in scope of GBS
Prepare contractual agreements and letters in accordance with established templates
Maintain employee lifecycle events according to the corporate and local guidelines in SAP HR and local payroll systems
Ensure data and documents readiness for payroll run (if applicable)
Notify relevant parties on employee's data changes.
Support employees with access to T&E application and corporate credit card provisioning
Support employee enrollment into relevant benefits plans.
Support employee enrollment into ESPP program, manage all requested modifications
Update and release communication to employees related to regular P&C processes (i.e. annual personal data validation or tax submissions)
Provide reports with defined standards and templates
You will provide advisory support to JTI community on how MyJTI should be used, and what is the most appropriate and efficient way to request necessary services from GBS. He/she captures user feedback and address it to MyJTI power users for further system improvements
Who are we looking for?
A Bachelor's degree in Human Resource or any related courses
Has 2 years of experience in Employee Life Cycle processes with good understanding in Global mobility and Rewards processes in a multinational organization in a similar role
Has strong analytical skills, detail oriented and proactive in identifying process improvement opportunities
Can speak/read/write in English and Bahasa
Proficient in MS Excel and other MS Office applications
Has experience using SAP HR (OM, PA, PT modules)
Willing to work on Day/ Mid shift
Amenable to work in McKinley Taguig (Temporary WFH)
What's in it for you?
Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
Receive cash allowances such as meal and transport allowance
Flexible working arrangements
Have access to over 200 company training
Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
Experience the culture of an Investors in People certified company
Find out why 9 out of 10 employees recommend us to a friend.
Understand why 9 out of 10 employees say they feel free to be themselves.
Japan Tobacco International

Taguig City, Metro Manila
Permanent
Full-time