The Food and Beverage Supervisor is responsible for overseeing the daily operations of the hotel's dining outlets, bars, banquets, or room service areas. This role ensures that all guests receive excellent service, food and beverage quality is maintained, and all team members perform their duties efficiently and in line with company standards. The F&B Supervisor works closely with the F&B Manager to drive customer satisfaction, staff performance, and revenue goals.
 
KEY RESPONSIBILITIES
 
OPERATION SUPERVISION
Supervise the day-to-day operations of assigned F&B areas (restaurant, hotel events, etc.).
Ensure smooth opening and closing procedures.
Monitor and maintain cleanliness, hygiene, and organization in all service areas.
Ensure all equipment and furniture are in working condition and report any malfunctions.
STAFF MANAGEMENT
Lead and motivate F&B service staff during shifts.
Assist in scheduling and managing staff rosters based on operational needs.
Provide on-the-job training, guidance, and support to service staff.
Monitor staff appearance, grooming, and adherence to uniform standards.
Conduct briefings to communicate daily specials, promotions, and operational updates.
QUALITY ASSURANCE
Monitor food and beverage presentation, portioning, and temperature to ensure quality.
Coordinate with kitchen and bar teams for smooth service flow.
Ensure proper handling and serving of food and beverages in accordance with safety and sanitation standards.
INVENTORY AND COST CONTROL
Assist in inventory management of F&B supplies and equipment.
Monitor stock levels and coordinate with purchasing or the storeroom for replenishment.
Reduce waste and control breakage and pilferage.
Ensure proper usage and storage of inventory and supplies.
COORDINATION AND COMMUNICATION
Liaise with other departments (kitchen, front office, housekeeping) to ensure coordinated service.
Report guest feedback, service issues, and suggestions to the F&B Manager.
Assist with coordination of events, functions, or banquets as needed.
COMPLIANCE AND SAFETY
Enforce all company policies, procedures, and service standards.
Ensure all staff follow food safety, hygiene, and liquor service laws (as applicable).
 
KEY RESPONSIBILITIES
 
OPERATION SUPERVISION
Supervise the day-to-day operations of assigned F&B areas (restaurant, hotel events, etc.).
Ensure smooth opening and closing procedures.
Monitor and maintain cleanliness, hygiene, and organization in all service areas.
Ensure all equipment and furniture are in working condition and report any malfunctions.
STAFF MANAGEMENT
Lead and motivate F&B service staff during shifts.
Assist in scheduling and managing staff rosters based on operational needs.
Provide on-the-job training, guidance, and support to service staff.
Monitor staff appearance, grooming, and adherence to uniform standards.
Conduct briefings to communicate daily specials, promotions, and operational updates.
QUALITY ASSURANCE
Monitor food and beverage presentation, portioning, and temperature to ensure quality.
Coordinate with kitchen and bar teams for smooth service flow.
Ensure proper handling and serving of food and beverages in accordance with safety and sanitation standards.
INVENTORY AND COST CONTROL
Assist in inventory management of F&B supplies and equipment.
Monitor stock levels and coordinate with purchasing or the storeroom for replenishment.
Reduce waste and control breakage and pilferage.
Ensure proper usage and storage of inventory and supplies.
COORDINATION AND COMMUNICATION
Liaise with other departments (kitchen, front office, housekeeping) to ensure coordinated service.
Report guest feedback, service issues, and suggestions to the F&B Manager.
Assist with coordination of events, functions, or banquets as needed.
COMPLIANCE AND SAFETY
Enforce all company policies, procedures, and service standards.
Ensure all staff follow food safety, hygiene, and liquor service laws (as applicable).
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Azia Suites Hotel and Residences Inc.
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