devops Engineer [senior to lead]Yondu

Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group.
Serves as a company representative on issues.
Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services.
Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
Recruit, select, train, assign, schedule, coach, counsel, and discipline team members
Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions
Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Forecasts requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping
Analyzes process workflow, employee and equipment requirements; implement changes
Serves as the primary point of contact when there are customer issues related to quality, customer service, or accidents, and mishaps.
Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
Works closely with Service Delivery Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Communicate all operating policies and/or issues
Other job-related activities that may be assigned from time to time.
Experience in:
DevOps works
Database: MySQL, Snowflake, Aerospike
Platforms: Linux, Kubernetes, Jenkins deployment
CICD - pipeline
Camel
DevOps Tool
Ticket handling
Documentations and processes/Improvement initiatives
Education - At least graduate with a Bachelor's or Master's Degree in IT, Computer Science, Engineering, or any related course.
Information Technology Infrastructure Library (ITIL®) certification is a plus.
Related Work Experience - At least 3+ years of experience in Operations Management (MS)
Experience maintaining and managing cloud-based solutions
Mobile product/service development experience is a plus
Knowledge - In-depth knowledge in the following:
Exposure to various enterprise/consumer products/services/solutions and the technology behind them.
Entry Level / Junior, Apprentice IT and Software Information Technology / IT 3 openings Bachelor's degree graduateYondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.If you're looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you'll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You'll also enjoy collaborating with brilliant and fun people who are ready to take on the world.Established in 2001, our company has grown exponentially, and we're always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!Join us and grow your career in the IT industry!
Kalibrr

Taguig City, Metro Manila
Permanent
Full-time