Description
TASKS AND FUNCTIONS:
• Responsible for existing account management and client's communications and conflict resolution;
• Discovering the client's business needs and proposing appropriate solutions;
• Tracks and coordinates all activities occurring for each account;
• Coordinating client meetings/webinars;
• Retaining existing customers;
• Negotiating and closing contracts, maintain excellent client relationships, and continually build opportunity pipeline;
• Entering all required data for sales onto Salesforce;
• Creating quotes and sending out to customers following a sale;
• Updating Salesforce and inputting information on customers;
• Following up with past customers and cross-selling products; and
• Providing assistance to other members of the account management team.
REQUIRED SKILLS:
• Excellent English communication skills through emails
• Organizational and time-management skills
• Confident and can clarify concerns if needed
• Reliable and professional
• Knowledgeable in using Office applications such as Microsoft Office or Google Applications
QUALIFICATIONS:
• Must have at least 2-year work experience dealing with International Clients;
• Must be willing to work Night Shift Schedules
Requirements
Minimum education level: Senior high school
Years of experience: 2
Language(s): English
Knowledge: Microsoft Excel, Microsoft Outlook, Microsoft Word
Availability for travel: No
Availability for change of residence: No
TASKS AND FUNCTIONS:
• Responsible for existing account management and client's communications and conflict resolution;
• Discovering the client's business needs and proposing appropriate solutions;
• Tracks and coordinates all activities occurring for each account;
• Coordinating client meetings/webinars;
• Retaining existing customers;
• Negotiating and closing contracts, maintain excellent client relationships, and continually build opportunity pipeline;
• Entering all required data for sales onto Salesforce;
• Creating quotes and sending out to customers following a sale;
• Updating Salesforce and inputting information on customers;
• Following up with past customers and cross-selling products; and
• Providing assistance to other members of the account management team.
REQUIRED SKILLS:
• Excellent English communication skills through emails
• Organizational and time-management skills
• Confident and can clarify concerns if needed
• Reliable and professional
• Knowledgeable in using Office applications such as Microsoft Office or Google Applications
QUALIFICATIONS:
• Must have at least 2-year work experience dealing with International Clients;
• Must be willing to work Night Shift Schedules
Requirements
Minimum education level: Senior high school
Years of experience: 2
Language(s): English
Knowledge: Microsoft Excel, Microsoft Outlook, Microsoft Word
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
Full Time
Submit profile
iboss Asia
About the company
Position customer success Associate recruited by the company iboss Asia at Pampanga, Joboko automatically collects the salary of Apply, finds more jobs on Customer Success Associate or iboss Asia company in the links above