Customer Services representative (financial account)J-K Network Manpower Services

Iloilo City
Php 17,000
Filipino
BENEFITS:
HMO
15% Night Differential
13th month pay
Government mandated benefits
Vacation leave
Sick leave
JOB DETAILS:
Company Profile: An international contact center provider that offers services to the electronics and technology sector.
Requirements:
Preferably completed 2 years in college.
Must have more than 6 months call center experience handling international accounts.
Willing to work in Shifting Schedules, Weekends and holidays
Responsibilities:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
RECRUITMENT PROCESS:
HR Phone Interview
Hiring Manager Interview (2 interviewer)
For Interested Candidates:
Send your resume to [Protected Info] or add us on skype: newhirephilippines
Or contact us: [Protected Info]/ [Protected Info]
Look for: Ivy / J-K Network Services / DIRECT HIRING
J-K Network Services

Iloilo City, Iloilo
Permanent
Full-time