Customer Service specialistAsalus Corporation

ASALUS CORPORATION was registered with the SEC in November 1995 primarily as a Health Maintenance Organization (HMO) engaged in the delivery of managed healthcare services via comprehensive and prevention-oriented health maintenance programs. ASALUS has now secured the top two spots after barely a decade and a half of operations and is now poised to contend for industry leadership. Asalus Corporation is now popularly known as IntelliCare, the brand name of its HMO business. Its mission is to lead, innovate, and trailblaze a holistic approach to healthcare management by consistently providing top quality, highly personalized healthcare services that are easily available. Its brand of service excellence goes beyond the usual norm of patient care by adding to its multi-faceted dimensions IntelliCare's compassion for member patients. 
 
CUSTOMER SERVICE SPECIALISTS  
 
Purpose of the Job: 
 
Attends to the Customer's needs beyond what is expected, delighting them by giving reliable and timely information in every call-based transaction, be it an inquiry or coverage approval. Maintains a consistent positive and professionally packaged service image. 
 
Qualifications:  
At least 2nd year college of any medical related courses/ if non-med, with at least 1 year experience in HMO 
Knowledge in Medical terms, procedures and abbreviations 
Ability to work in shifting schedule 
Excellent communication and interpersonal skills 
Knowledgeable in computer applications 
With pleasing personality, attentive to details, flexible and can work with less supervision and a team player 
Other Benefits: 
HMO (can enroll eligible dependents) 
Life Insurance 
Mid Year Bonuses 
Other Health and Wellness Benefits