Customer Service Representative
Job Description:
· Handling inquiries from customers online
· Providing basic product information and assisting in generating sales, processing returns and issuing receipts
· Assisting in resolving order/product complaints and escalating issues when necessary
· Communicating with warehouse and other internal partners
· Improving customer service procedures and policies
· Measuring customer satisfaction and working to targets
· Reporting on performance
Job requirements/ Skills:
· Graduate of any Business course or other related courses
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skills
· Ability to multi-task, prioritize, and manage time effectively
Job Description:
· Handling inquiries from customers online
· Providing basic product information and assisting in generating sales, processing returns and issuing receipts
· Assisting in resolving order/product complaints and escalating issues when necessary
· Communicating with warehouse and other internal partners
· Improving customer service procedures and policies
· Measuring customer satisfaction and working to targets
· Reporting on performance
Job requirements/ Skills:
· Graduate of any Business course or other related courses
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skills
· Ability to multi-task, prioritize, and manage time effectively
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Chris T Sports Plaza, Inc.
About the company
Chris T Sports Plaza, Inc. jobs
Quezon City, Metro Manila
Position Customer Service Representative recruited by the company Chris T Sports Plaza, Inc. at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Service Representative or Chris T Sports Plaza, Inc. company in the links above
About the company
Chris T Sports Plaza, Inc. jobs
Quezon City, Metro Manila