Customer Service Representative - minimum of 3 years' background in customer serviceShore 360

Description
Roles and Responsibilities
The main tasks of the Customer Service Representative are to answer customers queries on a timely manner; answer customers via phone, chats, emails; schedule and set up customer appointments; follow up on customer payments (outbound); familiarize with the company website and walk through customers when needed; escalate calls when necessary.
Required Experience
- Minimum of 3 years' background in customer service
- Technical support experience
A Successful Candidate must have
- Excellent communication skills (verbal and written)
- High attention to details
- Background in blended account
- Ability to provide customer service on phone calls, live chat, and email
- Willingness to work 1 AM - 10 AM Tuesday to Saturday (may subject to change)
Perks
- Immediate start
- Free barista-style coffee and subsidised canteen
- Medical and dental insurance
- Free parking and jeepney services
- Highly engaged team
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Availability for travel: No
Availability for change of residence: No

₱ 25,000.00 monthly ·  Pampanga, Central Luzon ·  Today, 10:09 AM
Work type
Full Time