Customer Service Representative (csr)ProView Global Administration, Inc.
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 14/07/2021
Job Description
General Objective: Receiving and addressing customer e-mails, chats, and calls as well as processing transactions regarding US benefits.
Duties and Responsibilities:
Responding to customer inquiries via email chat, and/or call
Providing timely responses to customer benefits email inquiries and requests, in adherence to the client SLAs
Creating reports related to customer website/portal activity, call/email statistics and other data requested by the client
Communicating professionally with client counterparts and providing accurate information as made available through the resources and tools
Accurately documenting all customer interactions according to procedures
Minimum Qualifications
What we offer:
HMO upon 1st day!
Continuous learning!
Fun and creative culture!
And because Proview Global cares, we are offering a temporary WFH set-up! Below is the ideal arrangement:
Minimum of 25mbps internet speed (actual bandwidth via speedtest)
designated room with good ventilation for a PC set-up provided by PvG (with dedicated chair and table that can accommodate two monitors)
Requirements:
Bachelor's Degree or equivalent work experience
3 or more years in customer relations (voice and non-voice)
Knowledge in US insurance industry is an advantage
Proficient in MS Office applicants (i.e. Excel, Word, PowerPoint, ad esp. Excel)
Strong English written and verbal communication skills
General Objective: Receiving and addressing customer e-mails, chats, and calls as well as processing transactions regarding US benefits.
Duties and Responsibilities:
Responding to customer inquiries via email chat, and/or call
Providing timely responses to customer benefits email inquiries and requests, in adherence to the client SLAs
Creating reports related to customer website/portal activity, call/email statistics and other data requested by the client
Communicating professionally with client counterparts and providing accurate information as made available through the resources and tools
Accurately documenting all customer interactions according to procedures
Minimum Qualifications
What we offer:
HMO upon 1st day!
Continuous learning!
Fun and creative culture!
And because Proview Global cares, we are offering a temporary WFH set-up! Below is the ideal arrangement:
Minimum of 25mbps internet speed (actual bandwidth via speedtest)
designated room with good ventilation for a PC set-up provided by PvG (with dedicated chair and table that can accommodate two monitors)
Requirements:
Bachelor's Degree or equivalent work experience
3 or more years in customer relations (voice and non-voice)
Knowledge in US insurance industry is an advantage
Proficient in MS Office applicants (i.e. Excel, Word, PowerPoint, ad esp. Excel)
Strong English written and verbal communication skills
Submit profile
ProView Global Administration, Inc.
About the company
ProView Global Administration, Inc. jobs
Metro Manila
Position Customer Service Representative (csr) recruited by the company ProView Global Administration, Inc. at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Service Representative (CSR) or ProView Global Administration, Inc. company in the links above
About the company
ProView Global Administration, Inc. jobs
Metro Manila