Customer Service associateCurogram
Salary: Agreement
Work form: Full time
Posting Date: 14/05/2026
Deadline: 01/03/2021
Job Description:
Answer tickets sent to Zendesk.
Tagging the concern (e.g., messaging, templates, etc.) sent to Zendesk
Coordinate with the supervisor for unfamiliar concerns.
Sending reports by the end of the day on how many tickets were solved and what needs to be followed up.
Call the client if necessary.
Qualifications:
Computer Literate
Excellent verbal and written English
With at least 3 years BPO experience (CSR / TSR / Sales) but would not consider profiles not less than a year.
Organized and disciplined - consistency in attendance
Job Perks:
Hourly Pay
Quarterly performance bonus.
Outstanding career development opportunities.
Enjoy a fair work-life balance.
HMO on 3rd month
Profit-sharing by the end of the year.
Free 1 meal every shift
Transportation Allowance
Answer tickets sent to Zendesk.
Tagging the concern (e.g., messaging, templates, etc.) sent to Zendesk
Coordinate with the supervisor for unfamiliar concerns.
Sending reports by the end of the day on how many tickets were solved and what needs to be followed up.
Call the client if necessary.
Qualifications:
Computer Literate
Excellent verbal and written English
With at least 3 years BPO experience (CSR / TSR / Sales) but would not consider profiles not less than a year.
Organized and disciplined - consistency in attendance
Job Perks:
Hourly Pay
Quarterly performance bonus.
Outstanding career development opportunities.
Enjoy a fair work-life balance.
HMO on 3rd month
Profit-sharing by the end of the year.
Free 1 meal every shift
Transportation Allowance
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Curogram
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