Customer Service associateRobinsons Retail Holdings, Inc.
Answer customer inquiries via phone, email, and in-person
Direct customers to online resources
Update customer records in the system, including notes about interactions
Pitch ideas for improving customer care
Create and maintain reports about customer interactions
Attend weekly staff meetings
Make recommendations to management to improve customer experience
Willing to work in Libis, Quezon City
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Robinsons Retail Holdings, Inc.
About the company
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