Customer Service AssistantAWARD MORTGAGE

Handle queries and requests from clients, brokers and other units through email, chat and phone call
Perform outbound calls for post-settlement, surverys and check-ins
Provide information on products and services
Manage correspondence, documentation, and other clerical support duties
Candidate must possess at least a Bachelor's/College Degree in any field. Fresh graduates are welcome to apply
Excellent written and oral English communication skills
Strong customer service orientation and positive mindset
Proficient with various software programs including Microsoft Outlook, Word, and Excel
Applicants must be willing to work in Malate
Paid Vacation Leave
Paid Sick Leave
Performance Bonus
Medical, Prescription, Dental, or Vision Plans
Paid Holidays
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 1 opening Bachelor's degree graduate
Award Mortgage Global Inc. is a BPO dedicated to support the operations of Award Mortgage Solutions, an Australian-based finance company specializing in mortgage broking. We currently have several branches in New South Wales, Melbourne, Victoria and Queensland. Many more are set to open this year. Support offices have also been established in Manila, Philippines and in Ningbo, China to effectively cater to the company's growing operations. Working at Award means being part of a global family of finance professionals who value Work Excellence, Service Focus, Teamwork, and Professionalism. The position will be based in Manila but will work closely with colleagues in Australia and China to help clients fulfill their housing needs or investment goals.
Kalibrr

Manila City, Metro Manila
Permanent
Full-time