customer experience Executive | telco - mobile support / blended ( voice and non-voice)NeksJob Philippines

Responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders such as product design or development, sales, marketing, account management and so on, in order to keep fine-tuning the customer's experience.
At least a Senior High School graduate
With excellent English communication (Oral and Written)
Experience on phone, email and live chat support preferred but not required
Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required
Excellent comprehension skills
Amenable to Report on site.
Bossjob

Davao City
Permanent
Full-time