Customer engagement analystRELX

Complimentary Competencies
Well-developed verbal and written communication skills (essential)
Strong, persuasive communication skills is essential
Ability to communicate with staff at all levels within a business (essential)
Excellent English grammar and communication skills
Great listener and a quick thinker
Highly developed computer skills including Word, Excel, PowerPoint, etc.
Strong attention to detail is required
Motivated and able to provide suggestions to bring work processes to best practice standards
High level of cultural sensitivity
Data management experience is a strong advantage
Ability to quickly adapt to varying client and/or project demands
Excellent time and organizational skills
Team player and flexible to step into whatever role is needed to provide excellent customer service
Familiar with Sales Force, CRM and Market Research will be an advantage
Other Qualifications/Requirements
Bachelor's degree in any field (with proof of diploma & TOR)
Must not have attendance and punctuality issues
Must not have any performance issues
Must be willing to work on shifting schedules
Must not have any performance or disciplinary issues in the past 12 months
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.877.734.1938.
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RELX Group

Manila City, Metro Manila
Permanent
Full-time