Customer development managerGlobe Telecom

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description The role is responsible to translate the category strategies into a sales strategies and cross-category customer plans & coordinates the building & implementation of the category growth strategy. Ensure effective implementation of the unit's / channel's strategies by developing and achieving a productive and strategic partnership with accounts assigned to deliver the desired business results.
DUTIES AND RESPONSIBILITIES
Conducts Regular customer visits to
Existing subscribers based on an assigned portfolio
New /Potential Customers within the assigned territory
Ensures effective execution of account-specific strategies that drive the creation of opportunities, addresses customer demands, meets customer values, which lead to high sales conversion
Records, monitors, assesses and prioritizes opportunities
Contributes insights on how to improve customer experience, product offerings and overall Globe Business value
Builds and strengthens productive relationship with customers by managing customer expectations and perception towards Globe in every stage of the customer engagement by observing
Constant customer needs assessment (pre/post selling)
Implementing value based programs
REQUIREMENTS
Academic or Trade Qualifications
Graduate of any 4-year Bachelor of Science or Bachelor of Arts Course
Work Experience and Competencies
Account Management / Retail Sales
Quality Assurance
Customer Service
Team Management
Operations Management
Level of Knowledge
Competitor Knowledge
Globe Organizational Understanding
Globe Product & Service Knowledge
Globe Sales Business Process Understanding
Market, Business and Industry Understanding
Basic Analytics
COMPETENCIES
Strong Product Knowledge: Able to understand, make sense of, and accurately present product features and benefits leading to effective selling
Strong Sales Acumen: Ability and desire to sell; Able to carry out selling in a positive and confident approach, is resilient and has the ability to cope with rejection
Sense of Competition: Capability to Flourish in a competitive environment
High-level Comprehension and Higher Order Thinking Skills: ability to think beyond memorization of facts; Ability to further analyze, manipulate and apply learnings to arrive at solutions to problems.
Scheduling Management: Ability to organize the work in a logical way so that it is executed effectively; manage the schedule
Time Management: Ability to manage competing priorities effectively, to be resourceful and to use time as resource to make up or extend.
Communication: Ability to produce clear status reports (clear writing and verbal skills), communicate tactfully and candidly, and simplify jargon
Team Player: Ability to work effectively with management, subordinates and employees on all levels
High Degree of Self Motivation and Ambition
KEY RESULTS AREAS
Sales Management: Manage business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales potential and purchasing behavior.
Sales Funnel and Flow through Management: Ensure the effective execution of area account-specific strategies that drive the creation of a robust sales pipeline composed of quality applications, which lead to high sales conversion.
Portfolio Selling: Meet own portfolio selling objectives for accounts as well as ensure the effective execution of related strategies by account managers in his/her group.
Churn Management : Meet own churn management objectives as well as ensure that account managers in his/her group effectively execute programs and processes that ensure long-term business engagements with accounts in their respective areas.
Account and Business Development: Develop and Execute strategies for the assigned area and own accounts to ensure achievement of Sales Targets
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Globe Telecom

Albay
Permanent
Full-time