Customer care representativeCurogram

Job Description:
Qualifications:
-Good verbal and written English
-With BPO Experienced is required for this position (1 year or more is preferred)
-With Technical Support experience is preferred but not required
-Can communicate or coordinate effectively with clients outside of Philippines
-Amenable to work onsite
-Amenable for graveyard shift
-Will accept Highschool graduates (With BPO experience)
Duties and Responsibilities:
-Coordinate or communicate directly with our physicians and doctors through our mobile application (Curogram).
-Manage both inbound and outbound calls.
-Serve as the front line of support for clients and customers and they help ensure that customers are satisfied with services and features.
-Work with a team to assist with customer needs or clarifications
-Work under a supervisor and manager and report issues and concerns that need to be addressed.
-Communicate effectively with clients outside of Philippines.
What's in it for you?
-Profit sharing
-uarterly Bonus
-HMO after 3rd month
-Free meal every shift
-Shuttle services provided in selected areas
-Overtime is not mandatory (We value work-life balance)
-Guaranteed growth
-Travel allowance with qualifiers
-Job Types: Full-time, Permanent