Computer support specialist365Bookspro Inc
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 23/10/2025
Deadline: 17/09/2022
Computer Support Specialist
Starting Salary - 35K - 40K / Monthly
Full Benefits Package
Company Description
365Bookspro is a full-service accounting firm helping clients maximize their profit potential while achieving and exceeding their business growth goals. In addition to accounting and tax services, 365BOOKSPRO assists & provides financial knowledge to empower business owners. Established in Philippines, 365BOOKSPRO is proudly serving business in the in the USA & International.
Job Summary
Installs, modifies, and makes minor repairs to computer hardware and software systems, and provides technical assistance and training to system users.
General Accountabilities :
Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on company's office premises.
Monitor and respond quickly to incoming requests relate to IT issues.
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Install, configure, and upgrade PC software.
Experienced with Microsoft Azure, Microsoft applications and licenses and other platforms.
Enters commands and observes system functions to verify correct system operation.
Instructs users in use of equipment, software, and manuals.
Familiar with Microsoft Azure, MS Teams, MS Outlook, 365 Dynamics system and other applications assigned/utilized by company.
Responds to company's inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
Coordinates activities with help desk, network services, or other information systems groups.
Troubleshoots virtual desktops to confirm it is running correctly.
Resolve system or application issues within the same day.
Refers major hardware problems to service personnel for correction.
Manages accounts and passwords; changes and updates as needed.
Analyzes and reports on database metrics; administers and controls data resources.
Monitors and ensures database integrity, security, and performance.
Assists with training and problem solving as needed.
Performs other related duties as assigned by management.
*The company reserves the right to add or change duties at any time.*
Job Qualifications
Certification: CompTIA A+ Certification and Microsoft Certified Professional (MCP)
Education: Bachelor's degree
Education: Bachelor's degree in a related field.
Experience: Four to six years of related experience.
Skills
Excellent verbal and written communication
Critical thinking
Complex Problem Solving
Judgement and Decision making
General awareness of computer systems, PC repair, and network management•Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise
Ability deploys, configure, and support operating systems on desktop and mobile•Understanding and appreciation for information security within systems and user devices
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
Paid Sick Leave
Work from Home
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Paid Holidays
Entry Level / Junior, Apprentice IT and Software Business Process Outsourcing 1 opening Bachelor's degree graduate
365BOOKSPRO is a Business Process Outsourcing (BPO) company situated in Mandaluyong City, Philippines. We offer skilled professionals from various business functions such as; Accounting, Marketing, Sales, I.T., Healthcare, and General Services.JOIN US!Join our growing team of professionals to help small businesses and startups with their staffing needs. Bring your customer service skills and your interest in learning, and have the satisfaction of knowing you are helping small businesses grow.Here's an overview of what to expect once you are a part of our team:- Hybrid work set-up- Competitive salary package- Free advanced trainings- Collaborative and fun company cultureWe aim to help our employees to grow and develop their skills and become a PRO!
Kalibrr
Starting Salary - 35K - 40K / Monthly
Full Benefits Package
Company Description
365Bookspro is a full-service accounting firm helping clients maximize their profit potential while achieving and exceeding their business growth goals. In addition to accounting and tax services, 365BOOKSPRO assists & provides financial knowledge to empower business owners. Established in Philippines, 365BOOKSPRO is proudly serving business in the in the USA & International.
Job Summary
Installs, modifies, and makes minor repairs to computer hardware and software systems, and provides technical assistance and training to system users.
General Accountabilities :
Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on company's office premises.
Monitor and respond quickly to incoming requests relate to IT issues.
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Install, configure, and upgrade PC software.
Experienced with Microsoft Azure, Microsoft applications and licenses and other platforms.
Enters commands and observes system functions to verify correct system operation.
Instructs users in use of equipment, software, and manuals.
Familiar with Microsoft Azure, MS Teams, MS Outlook, 365 Dynamics system and other applications assigned/utilized by company.
Responds to company's inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
Coordinates activities with help desk, network services, or other information systems groups.
Troubleshoots virtual desktops to confirm it is running correctly.
Resolve system or application issues within the same day.
Refers major hardware problems to service personnel for correction.
Manages accounts and passwords; changes and updates as needed.
Analyzes and reports on database metrics; administers and controls data resources.
Monitors and ensures database integrity, security, and performance.
Assists with training and problem solving as needed.
Performs other related duties as assigned by management.
*The company reserves the right to add or change duties at any time.*
Job Qualifications
Certification: CompTIA A+ Certification and Microsoft Certified Professional (MCP)
Education: Bachelor's degree
Education: Bachelor's degree in a related field.
Experience: Four to six years of related experience.
Skills
Excellent verbal and written communication
Critical thinking
Complex Problem Solving
Judgement and Decision making
General awareness of computer systems, PC repair, and network management•Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise
Ability deploys, configure, and support operating systems on desktop and mobile•Understanding and appreciation for information security within systems and user devices
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
Paid Sick Leave
Work from Home
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Paid Holidays
Entry Level / Junior, Apprentice IT and Software Business Process Outsourcing 1 opening Bachelor's degree graduate
365BOOKSPRO is a Business Process Outsourcing (BPO) company situated in Mandaluyong City, Philippines. We offer skilled professionals from various business functions such as; Accounting, Marketing, Sales, I.T., Healthcare, and General Services.JOIN US!Join our growing team of professionals to help small businesses and startups with their staffing needs. Bring your customer service skills and your interest in learning, and have the satisfaction of knowing you are helping small businesses grow.Here's an overview of what to expect once you are a part of our team:- Hybrid work set-up- Competitive salary package- Free advanced trainings- Collaborative and fun company cultureWe aim to help our employees to grow and develop their skills and become a PRO!
Kalibrr
Other Info
Mandaluyong City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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365Bookspro Inc
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365Bookspro Inc jobs
Mandaluyong City, Metro Manila
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