Collections specialist - associate (mandarin language specialist)MSCI

Your team responsibilities
We are looking for an AR-Collections Specialist, an organized and motivated team member to work with our Billing, Sales Ops and Coverage teams to collect on past due invoices and assist in other functions of the AR team.
What we will offer you: Depending on your location of your role, you can expect...
Competitive fixed and variable compensation, holiday/vacation allowance and retirement savings plans/pensions
A wide range of benefits including - healthcare, dental plans, risk insurances and (location dependent) - cycle-to-work schemes, gym benefits, retail discounts
A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization's leaders to support them.
An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.
Your key responsibilities
Review past due accounts regarding the assigned business / region, follow the standard collections process to initiate follow ups and continue contacting customers for past due receivables until payments are received
Document all follow ups in the core system
Work with Legal team to prepare and execute letters for delinquent customers
Assist in resolving allocations of unapplied client funds through follow up with various internal and external parties
Work with Sales Coverage team, Sales Operations team and Billing team to resolve billing, tax or other issues
Your skills and experience that will help you excel
Experience in Collections is an advantage
Excel knowledge is a must; Salesforce and SAP knowledge is a plus
Fluency in Chinese and English, any other language knowledge is an advantage
Good writing and communication skills
Ability to work with multiple team members in Finance in different locations as well as Sales Coverage team
Highly motivated with the ability to work independently, with initiative and to demonstrate ownership for projects
Excellent interpersonal and communication skills, outgoing and confident
Strong organizational skills with the ability to multi-task
At least 2-3 years of experience working in a finance department; previous experience in an accounts receivable or accounts payable department is a plus
College degree is required; Accounting, Finance or Business related degree preferred
How we'll support you
Coaching, support and encouragement from experts in your team
Access to a wide range of learning opportunities to support your growth and development
Customizable learning journeys to help you navigate your professional development
Transparent performance-based compensation schemes
Employee Resource Groups such as MSCI Pride, Black Leadership Network, Women's Leadership Forum, Women in Tech, Asian Support Network, All Abilities and Climate Action Groups.
About MSCI and our teams
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.
To learn more about life at MSCI please visit https://careers.msci.com or follow us on LinkedIn, Twitter, Glassdoor.
To all recruitment agencies : MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.
MSCI

Manila City, Metro Manila
Permanent
Full-time