collection - Customer Service RepresentativeModer Solutions Inc

About the Role 
Collect and process customer payments for their Mortagages. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium collection function. Educate customers regarding the availability of receiving claims and remitting payments through online applications. 
Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of collection activities.
 
Qualifications & Experience:
At least College Level, Undergraduates or College Graduates.
1-2 years Customer Service work experience in international account under Billing and Collections.
Must have experience handling billing statements and collection of payments.
Excellent attention to details or meticulous
Strong verbal and written English communication skills (Articulate and Persuasive Communicator)
Basic computer navigation skills
We are looking for a confident presenter, delivering impactful messages with clarity and poise
Confident Speakers, Engaging public speaker and captivating storyteller
Must have experience discussing billing statements to customers.
Schedule:
8-hour shift
Monday to Friday
Night/Graveyard Shift
Fixed Weekends Off
Why Work With Us?
Great company culture
Opportunities for growth and development
Competitive salary and benefits
 
Recruitment Hub Schedule:
Monday to Saturday
? Time: 10:00AM - 5:00 PM
Location: 1Nito Tower, Archbishop Reyes Avenue, Cebu City
 
What to Bring:
A copy of your resume
A pen
A valid ID for identification