client experience representative - night shiftCavista Technology Inc.

Description
Job Responsibilities:
• Provide consultative support and solutions for all Cavista clients; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations of our various products.
• Partner effectively to provide quality support, while always upholding company values.
• Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution.
• Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services.
• Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues - all done with speed and professionalism.
Qualifications:
• Healthcare Industry Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)
• Bachelor's degree required
• Customer orientation and ability to adapat/respond to different personalities
• Desire to anticipate customer needs paired with the drive to provide a consultative solution
• Excellent communication skills; presentation, written and verbal
• Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Availability for travel: No
Availability for change of residence: No

Davao del Sur, Davao Region ·  Today, 03:07 PM
Work type
Full Time