chief Administrative Officer supportCitigroup

The Chief Administrative Officer Support (CAO-Support) supports the country Citi Country Officer (CCO) and Chief Administrative Officer (CAO) and serves the critical role of helping to protect and drive the franchise level management, initiatives and efforts. The CAO-Support role will help CAO to oversee and/or execute franchise level initiatives and projects related to governance and oversight, risk and controls, regulatory compliance, transformation, Citi's strategy refresh and driving business momentum at the country level.
The CAO-Support will work in close partnership with all the business and function heads to drive the most important priorities across the franchise. The role is based in country and is a key partner to the country's senior management teams. The CAO-Support will report directly to the CAO.
Responsibilities:
The Chief Administrative Officer Support (CAO-Support) is a critical partner to the CCO & CAO.
This role has three broad elements: (i) Governance, (ii) Risk & Control accountabilities and (iii) Helping the CAO and CCO to drive business momentum across the franchise.
Key deliverables include (but not limited to);
Work closely with Risk, ICRM, Finance, Legal and other control functions to enhance the governance of the franchises; ensuring governance is meeting all policy requirements, is driven by the first line as a means to help them run their businesses and to continuously raise the bar.
Take ownership of coordinating, collating material and running the country BRCC & CCC governance
Effective management of meetings, agendas and tracking actions and follow ups, embedding governance structures and processes, improving quality without necessarily increasing quantity.
Partner with the country Management Teams Executive to deliver financial objectives, prioritize and drive execution of key initiatives and ensure common purpose across the businesses and functions.
Identify revenue initiatives (eg. New Customer Acquisition, One Citi etc) and work with businesses to develop strategy for the country.
Provide oversight and drive franchise wide global and local initiatives by partnering with the 1st Line of Defense and Global functions.
Help prepare CCO for speaking engagements, board meetings, business & external engagements etc. including governmental and any public engagement as required.
Partner with country project teams to ensure successful governance and implementation of LIBOR transition business plans and organizational readiness, including coordination for regulators' requests.
Engagement on elements of the consent order remediation projects that are franchise wide with country specific requirements.
Engagement with the local regulator(s) on our regulatory agenda and any outstanding remediation plans and coordinates franchise wide regulatory reporting or queries.
Support Regulatory Change and Remediation Management that are franchise wide and required coordination across multiple businesses and functions.
Help lead planning and performance monitoring to ensure regulatory priorities are clear, coordinated and delivered. These include, but not limited to, LIBOR transition, local Guidelines, RRGC, Regulatory Audits and Conduct and Culture.
Create strong and effective partnership across the control functions including Risk & Control and in-business support functions to ensure franchise level regulatory deliverables are on time, with high quality and in good order.
Management of franchise wide issues, operational loss etc
Management country audit and independent review, including CSC
Country level MCA oversight and coordination, project management, guidance, scheduling QRAs, ARAs. Support to business for ARA, during monitoring/testing activities, Control Performance Assessment and Quarterly Risk Assessment meeting
To support on external Boards and Associations initiatives and efforts.
Qualifications/Knowledge and experience:
This is a highly influential role interacting with senior stakeholders. To be effective at this level, the candidate will need;
Senior leadership experience.
Knowledge and understanding of both the ICG and GCB businesses.
Experience of strategic planning, project management and legal entity governance.
Knowledge of Citi's products and services and business process management.
Track record of delivering results and implementing operational excellence through other partners.
Recognized leader who embraces change and has proven experience of delivering strategic initiatives.
Skills and competencies:
Excellent interpersonal and communication skills to build relationships and influence.
Strong analytical skills and highly organized; comfortable multi-tasking in a high-volume and complex environment with changing priorities.
Proven ability to partner and collaborate across the firm up to the most senior levels of the organization.
Process re-engineering mind-set to increase operational effectiveness.
Ability to deliver at both the strategic and operational levels.
Career development value:
Excellent opportunity to gain deep experience of working across franchise
The role provides exposure and influence with senior leadership.
Qualifications:
3 to 8+ years of relevant experience.
Comprehensive knowledge of banking operations and governance.
Demonstrated leadership and management abilities with commitment to client and team member experience, goals of practice and productivity.
Demonstrated strategic planning, project management, precise and concise written and verbal communication skills, and high ethical standard.
Detail-oriented, goal-oriented and able to work in a team.
Consistently demonstrate flexibility, resourcefulness and ability to work as a team in complex environments (e.g., ambiguous, fast-moving).
Proven organizational development, personnel management, resource development skills and able to analyze organizational impact.
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group: Business Strategy, Management & Administration
Job Family: Business Administration
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View the " " poster. View the .
View the .
View the
Citigroup

Taguig City, Metro Manila
Permanent
Full-time