Chat Support representativeCallhounds Global

Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceed customer expectations, and build customer loyalty.
Propose resolutions and follow up with customers on time and offer recommendations to prevent similar issues raised by the customers from repeating by providing feedback to client.
Provide feedback through various platforms for respective teams (Marketing, Product, QC, etc.) to improve the customer experience.
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Afternoon, Evening
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon, Evening
Sunday: Morning, Afternoon, Evening
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 25 February 2024
Expected salary: ₱13,000 per month