CAR AUDIO EXPERTS ( Customer Service Representative)
Minimum Qualifications:
-Knowledgeable in Automotive Audio and Stereo Parts.
-Must have a strong work ethic and time management skills to work remotely temporarily.
-Have a positive attitude when delivering valuable and professional customer support services to customers.
-Excellent listening, verbal, and written communication skills to ensure a successful resolution to customer issues.
-Interact professionally with a diverse group of colleagues and customers.
-Strong organizational skills and attention to detail when updating customer accounts, orders, and online content.
-Can adapt in a fast-paced goal-oriented position.
-Willingness to be a part of a team in the fun and ever-growing position.
Job Description:
Our company is in search of a highly talented, well-mannered individual to become a part of our growing global customer support team. A Customer Support Representative's primary function is to provide guidance to our customers on what products and services that we offer will solve their challenges. You will be providing world-class support to our customers through many different channels of communication - including email, phone, live chat, social media. You will be responsible for identifying the root cause of customer problems and coordinating responses from various internal departments including Accounting, Logistics, and E-Commerce. While providing the support you will also be working closely with the Managers, learning the gameplay of how we build our clientele, manage risk, acquire customers, and always keep everyone happy. If you are empathetic, have great analytical skills, a genuine drive to help customers, and possess the ability and desire for electronics and car audio then you are who we had been looking for!
Requirements * Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No
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Other Info
Permanent
Full-time
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BLACKEDGE DIGITAL MARKETING SERVICES
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