call center agent for Telecommunication account - up to 21k/month | makati siteNeksJob Philippines

Responding to queries and providing assistance for questions and problems.
Following up with customers to ensure full resolution of issues.
Running reports to analyze common complaints and problems.
Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.
Qualifications:
At least High School or Senior High School graduate
Good communication skills
Good comprehension skills
Savvy in computer & internet navigation
Bossjob

Makati City, Metro Manila
₱21,000 per month
Permanent
Full-time