business support Assistant - claimsDSV

Job Req Number: 43388
Time Type: Full Time
Position Target: Ensuring proper execution of claims handling process within a given area (such as road claims, air and sea claims, solutions claims and equipment claims).
Roles and Responsibilities: * Timely and proper processing or preparation of claims, according to valid procedures and instructions, including:
checking and uploading available documentation related to claims
taking initial decisions to approve or reject claims (where possible). Taking financial decisions connected with settlements in a limited scope.
obtaining all required documentation from customers, subcontractors and local offices
providing customers with information according to the process needs;
updating and archiving data in the claims system, as well as creating reports according to supervisor's requests;
Acquire knowledge, through:
self-development, getting acquainted with the training materials, procedures as well as other documents required to handle claims;
participation in trainings within the Claims Handler Academy.
In the scope of 0-5% of work time fulfil additional tasks in the field of:
supporting supervisor in team management and/or process management;
proposing process improvements.
Compliance with internal regulations, procedures, law, and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company's intellectual property protection.
Behaviors and attitudes are consistent with the values.
Professional skills development by participation in training and constant self-education.
The necessity of using a ... language on the level.... in daily work
Education and skills:
University degree/ Student. Preferable specialization: TSL/Insurances/Law
Minimal work experience:
Nice to have: experience in claims handling
DSV - Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
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Why DSV
DSV

Paranaque City, Metro Manila
Permanent
Full-time