business Operational risk managerSun Life Financial
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 11/01/2026
Deadline: 03/08/2022
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
The Business Operational Risk Manager (ORO) will support the business head in identifying, measuring, managing, monitoring and reporting operational risks of the business unit, including compliance related risks. The ORO will partner with Management as well as Second Line of Defence Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, provide oversight on risk and compliance policy requirements and ultimately enable the business to evolve while maintaining risk within appetite.
The scope for this role will cover all functions in SLAMCI.
Execute required risk & compliance assessments with a risk-based approach to gap identification and risk mitigation.
Work with functional teams within the business unit to manage evolving risk processes to ensure that appropriate identification, evaluation, reporting and escalation of risk exposures is in place.
Ensure BU awareness, understanding & compliance of applicable enterprise risk policies.
Developing and conducting risk related training and consultation as required to build a risk culture at Sun Life Canada. This includes supporting business group wide awareness training as well as detailed guideline training within the business areas, if required.
Assess risk and control effectiveness within the business unit and identify and prioritize opportunities to improve risk management by conducting periodic independent testing/monitoring of the effectiveness of key process controls.
Oversee the roll-out of new/changed risk and compliance requirements and also support internal clients in designing solutions that meet risk and business objectives
Ensure that regulatory and internal requirements are implemented, and controls are in place to ensure compliance with requirements, including assisting in educating the business unit on new policies, guidelines and regulatory requirements and to provide inputs on potential impact to their operations.
Escalate operational risk events of the business unit to BU Risk Management following Operational Risk Event Guidelines. Monitor progress and drive completion of action plans to mitigate identified gaps on incidents.
Provide support to their Business Policy Owners on policy compliance attestations requested by Risk and Compliance.
Prepare periodic risk reports for Management, Risk and Compliance via the Monthly Business Review of the business unit and ensure timely and accurate responses to internal and external queries.
Support reviews conducted by Internal Audit, Risk and Compliance as well as external auditors and regulators.
Specialized knowledge
Knowledge and experience on operational risk management of financial institutions, particularly on asset management, insurance, and banking operations.
Strong leadership and influencing capabilities, ability to effectively foster and manage relationships across the organization to deliver against objectives.
Demonstrated ability to make sound recommendations to senior leaders and influence business decisions based on thorough analysis, business knowledge and risk consulting expertise.
Problem solving
Ability to think strategically and execute tactically.
Strong and flexible problem-solving capabilities, willing to challenge the 'status quo' and build innovative control solutions.
Education and experience
The candidate should have the following:
a 4-year university degree;
at least 3 years of experience in operational risk management (preferred)
Experience in internal audit, risk and compliance is an advantage. Experience in risk management at life insurance, mutual funds, banks or financial services industry is also plus.
Communication scope
Confident verbal and written communication skills, experience presenting sensitive matters to senior management and should be able to deal with staff from various levels in the organization.
Ability to distill complex requirements without oversimplifying or missing critical components.
Job Category: Risk Management
Posting End Date:
Sun Life Financial
Job Description:
The Business Operational Risk Manager (ORO) will support the business head in identifying, measuring, managing, monitoring and reporting operational risks of the business unit, including compliance related risks. The ORO will partner with Management as well as Second Line of Defence Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, provide oversight on risk and compliance policy requirements and ultimately enable the business to evolve while maintaining risk within appetite.
The scope for this role will cover all functions in SLAMCI.
Execute required risk & compliance assessments with a risk-based approach to gap identification and risk mitigation.
Work with functional teams within the business unit to manage evolving risk processes to ensure that appropriate identification, evaluation, reporting and escalation of risk exposures is in place.
Ensure BU awareness, understanding & compliance of applicable enterprise risk policies.
Developing and conducting risk related training and consultation as required to build a risk culture at Sun Life Canada. This includes supporting business group wide awareness training as well as detailed guideline training within the business areas, if required.
Assess risk and control effectiveness within the business unit and identify and prioritize opportunities to improve risk management by conducting periodic independent testing/monitoring of the effectiveness of key process controls.
Oversee the roll-out of new/changed risk and compliance requirements and also support internal clients in designing solutions that meet risk and business objectives
Ensure that regulatory and internal requirements are implemented, and controls are in place to ensure compliance with requirements, including assisting in educating the business unit on new policies, guidelines and regulatory requirements and to provide inputs on potential impact to their operations.
Escalate operational risk events of the business unit to BU Risk Management following Operational Risk Event Guidelines. Monitor progress and drive completion of action plans to mitigate identified gaps on incidents.
Provide support to their Business Policy Owners on policy compliance attestations requested by Risk and Compliance.
Prepare periodic risk reports for Management, Risk and Compliance via the Monthly Business Review of the business unit and ensure timely and accurate responses to internal and external queries.
Support reviews conducted by Internal Audit, Risk and Compliance as well as external auditors and regulators.
Specialized knowledge
Knowledge and experience on operational risk management of financial institutions, particularly on asset management, insurance, and banking operations.
Strong leadership and influencing capabilities, ability to effectively foster and manage relationships across the organization to deliver against objectives.
Demonstrated ability to make sound recommendations to senior leaders and influence business decisions based on thorough analysis, business knowledge and risk consulting expertise.
Problem solving
Ability to think strategically and execute tactically.
Strong and flexible problem-solving capabilities, willing to challenge the 'status quo' and build innovative control solutions.
Education and experience
The candidate should have the following:
a 4-year university degree;
at least 3 years of experience in operational risk management (preferred)
Experience in internal audit, risk and compliance is an advantage. Experience in risk management at life insurance, mutual funds, banks or financial services industry is also plus.
Communication scope
Confident verbal and written communication skills, experience presenting sensitive matters to senior management and should be able to deal with staff from various levels in the organization.
Ability to distill complex requirements without oversimplifying or missing critical components.
Job Category: Risk Management
Posting End Date:
Sun Life Financial
Other Info
Manila City, Metro Manila Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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