Business Development representativeRemote Raven

We are looking for a Virtual Assistant to support our operations, sales, and customer service teams. The right candidate will be detail-oriented, organized, and comfortable managing both administrative tasks and customer interactions.Responsibilities1. Phone Answering & Customer Support
Answer incoming calls from existing customers and new leads.
For new leads: Collect all required information (name, email, company name, phone number, and needs) and schedule tours or meetings directly on a sales manager's calendar.
For existing customers: Assess their needs, provide assistance when possible, and escalate urgent requests to a sales manager.
2. Administrative Functions
Update and maintain internal databases using the Customer Activity workbook.
Process new customer signups by:
Filing agreements in the internal database
Updating invoicing workbooks
Adding customers to the billing system
Sending onboarding emails
Manage account changes and customer cancellations.
3. Accounts Receivable Support
Monitor and track monthly invoices generated for customers.
Verify invoices are issued properly and track payments in internal documents.
Identify and follow up on failed payments, expired/invalid payment methods, and overdue accounts.
Contact customers directly (phone/email) to resolve billing issues.
4. Sales Support
Conduct outbound sales calls to food vendors and food trucks from provided lead lists to promote BLT Kitchens services.
Call existing customers nearing renewal to close renewals and update internal records.
Research potential new leads using online tools (e.g., Maricopa County Health Department vendor lists) to build a pipeline of prospective members.
5. Support with our other brands
Support customer outreach for our other brands including AZ Lemonade Stand and Scratch Culinary
AZ Lemonade Stand - Calling previous customers to stock AZ Lemonade Stand again. Calling potential customers asking if a rep can deliver samples.
Scratch Culinary - Calling previous customers who stopped ordering meals to ask about interest. Scheduling health fairs or sign up days at gyms or businesses.
Qualifications
Excellent English communication skills (verbal and written) are required.
Spanish language skills are highly preferred.
Prior experience in customer service, sales support, or administrative/VA roles strongly preferred.
Comfortable making outbound calls and speaking directly with customers.
Strong organizational skills with attention to detail.
Proficient in working with spreadsheets, databases, and scheduling tools (Google Workspace familiarity required).
Self-motivated, dependable, and able to manage tasks with minimal supervision.
RequirementsThis is a 100% Remote WorkFull timeUS time zoneUp to $$7
Remote Raven

Philippines
Permanent
Full-time